Refund Policy

Return & Shipping Policy

Last Updated: 15-05-2023

Thank you for shopping at Tradify. We want you to be completely satisfied with your purchase. Please review our Return and Shipping Policy below.

Shipping Policy

Shipping Methods and Costs

We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on the delivery location and the selected shipping method.

  • Standard Shipping: [3 to 5 working days]
  • Expedited Shipping: [2 to 3 working day]
  • Express Shipping: [48 hrs to 62 hrs]

Processing Time

Orders are typically processed within [1-2 business days]. Once your order has been shipped, you will receive a confirmation email or WhatsApp with tracking information.

International Shipping

We currently offer international shipping to select countries. Additional customs fees, duties, or taxes may apply, and are the responsibility of the customer.

Return Policy

Eligibility for Returns

We want you to be happy with your purchase. If you are not completely satisfied, you may return your item within 4 days of receiving your order. To be eligible for a return:

  • Items must be unused and in their original packaging.
  • Proof of purchase is required (receipt or order confirmation).

Non-Returnable Items

Certain items cannot be returned, including

  • Downloadable software products
  • Items marked as final sale

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at tradifyhelpdesk@gmail.com to request a return authorization.
  2. Carefully package your item, including all original tags and packaging.
  3. Ship the item back to us at the address provided in the return authorization email. Customers are responsible for return shipping costs.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within [4 business days].

Exchanges

If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Contact Us

If you have any questions or concerns regarding our Return and Shipping Policy, please reach out to us at: +91 9779198180

Thank you for choosing Tradify. We appreciate your business!