Refund Policy
REFUND POLICY
Return & Shipping Policy
Last Updated: 15-05-2023
Thank you for shopping at Tradify. We want you to be completely satisfied with your purchase. Please review our Return and Shipping Policy below.
Shipping Policy
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on the delivery location and the selected shipping method.
- Standard Shipping: [3 to 5 working days]
- Expedited Shipping: [2 to 3 working day]
- Express Shipping: [48 hrs to 62 hrs]
Processing Time
Orders are typically processed within [1-2 business days]. Once your order has been shipped, you will receive a confirmation email or WhatsApp with tracking information.
International Shipping
We currently offer international shipping to select countries. Additional customs fees, duties, or taxes may apply, and are the responsibility of the customer.
Return Policy
Eligibility for Returns
We want you to be happy with your purchase. If you are not completely satisfied, you may return your item within 4 days of receiving your order. To be eligible for a return:
- Items must be unused and in their original packaging.
- Proof of purchase is required (receipt or order confirmation).
Non-Returnable Items
Certain items cannot be returned, including
- Downloadable software products
- Items marked as final sale
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer service team at tradifyhelpdesk@gmail.com to request a return authorization.
- Carefully package your item, including all original tags and packaging.
- Ship the item back to us at the address provided in the return authorization email. Customers are responsible for return shipping costs.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within [4 business days].
Exchanges
If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Contact Us
If you have any questions or concerns regarding our Return and Shipping Policy, please reach out to us at: +91 9779198180
Thank you for choosing Tradify. We appreciate your business!